Order Cancellation: Once an order has been placed, cancellations are not permitted.

Return and Exchange Policy: We want you to be delighted with your new items! If you are not completely satisfied with your purchase, we offer exchanges or store credit for future purchases, except for the items specified below. We currently do not provide refunds.

Return and Exchange Timeframe: All returns and exchanges must be requested within 15 days of receiving your order.

Return and Exchange Process: Before sending back any items, please contact us with your order number and the reason for your return. We will provide you with instructions on how to proceed.

Return Conditions:

• All items must be unworn and have the original tags attached.
• Clothing must be unwashed, free of scents, and undamaged, returned in its original condition.
• Clearance items, bodysuits, jewelry, and hats are final sale.
• Cowboy boots must not show any signs of wear or stretching. Try them on only on carpeted surfaces.
• Hats are final sale.
• Custom Buckles are final sale.

Inspection and Store Credit: Upon receiving your returned items, we will inspect them to ensure they meet our policy criteria. Approved returns will be credited as a Rodeo Ready Ranchwear E-GIFT CARD.

Shipping Costs: Customers are responsible for the cost of return shipping or exchange shipping costs. We recommend using our return shipping labels to benefit from our tracking system. We offer a flat rate of $14.99 for all returns and exchanges.

Non-Approved Returns: If your return does not meet our criteria, you will be responsible for any costs to have the items returned to you.

For more details or to initiate an exchange or store credit, please email us at rodeoreadyranchwear@gmail.com